Privacy Policy

This policy explains how we collect, use, disclose, and protect personal information when you visit our online platform or contact us about our commercial build services and renovation work. We handle personal information in accordance with applicable privacy laws, including Canadian privacy laws and, where applicable, the European Union General Data Protection Regulation (GDPR).

Information We Collect

The information we collect depends on how you interact with our site and services. It may include:

• Contact and business details you provide when making an enquiry, such as your name, organisation, role, and preferred contact details.
• Project information, such as a commercial property’s location, proposed scope of work, renovation requirements, plans, photographs, and timelines.
• Information included in correspondence, service discussions, or other materials you choose to provide.
• Technical and usage information collected when you browse our site, such as your IP address, browser and device details, pages viewed, and approximate usage times. This may be collected through cookies or similar technologies.

How We Use Information

We use personal information for purposes such as responding to enquiries, assessing potential construction or renovation projects, preparing estimates or proposals, communicating about services, operating and improving our site, maintaining security, and meeting legal or contractual obligations.

Legal Grounds for Processing

Where the GDPR applies, we process personal information when necessary to take steps at your request before entering into a contract, perform a contract, comply with a legal obligation, pursue legitimate business interests that do not override your rights, or where you have given consent. You may withdraw consent at any time where processing is based on consent; withdrawal does not affect processing already carried out lawfully.

Cookies and Similar Technologies

Our site may use essential technologies to function and, where enabled, analytics or similar tools to understand site usage and improve its performance. You can manage cookies through your browser settings. Disabling certain cookies may affect site functionality. Where required by law, we will request consent before using non-essential cookies.

Disclosure and Service Providers

We do not sell personal information. We may share it with service providers that help operate our site, manage communications, or support our business, and with professional advisers or public authorities where necessary. These recipients may use information only for appropriate purposes and are expected to protect it. We may also disclose information where required by law or to establish, exercise, or defend legal claims.

Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including applicable business, contractual, and legal requirements. We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage can be guaranteed to be completely secure.

International Processing

Our service providers may process or store information outside your province, territory, or country. In those locations, information may be subject to local laws and lawful access by authorities. Where required, we use appropriate safeguards for cross-border transfers.

Your Privacy Rights

Depending on applicable law, you may have the right to request access to or correction of your personal information, withdraw consent, object to or restrict certain processing, request deletion, or raise a complaint with a privacy regulator. These rights are subject to legal exceptions. We may need to verify your identity before responding.

Children’s Privacy

Our site and services are intended for businesses and adults, and are not directed to children. We do not knowingly seek to collect personal information from children.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The current version will be made available on our site.

Contact Us

For privacy questions or requests, you may write to us at: